• Home
  • Refund Policy

Refund Policy

Return Policy

Thank you with Wise Ideas. We appreciate your business and strive to provide you with the best products and services. Please review our return policy below:

  • We do not accept returns unless the product is damaged or defective. If you receive damaged merchandise, please notify us within 48 hours of delivery and provide supporting evidence such as photographs or videos.
  • In the case of damaged products, we will be glad to offer an exchange for the same item, subject to availability. If the exact item is not available, we will provide you with a suitable alternative or offer a refund.
  • For clothing items, we understand the importance of finding the right fit. If you need a different size, we offer a one-time exchange within 30 days from the date of purchase. The item must be in its original condition with tags attached, and the exchange will be subject to availability.
  • Please note that all return shipping costs, including those for exchanging clothing sizes, are the responsibility of the customer, unless the product is confirmed to be damaged or defective.

We encourage you to carefully review product details and sizing information before making a purchase. If you have any questions or concerns, please contact our customer support team, and we’ll be happy to assist you.

Thank you for choosing our website. We appreciate your understanding and cooperation regarding our return policy.

Note: This return policy is subject to change without prior notice. Last updated: October 8, 2023